FAQs

Browse the Gymaths collection, select your preferred product and size, add it to your cart and proceed to checkout. Enter your delivery details, select an available payment method and complete your purchase. You'll receive an order confirmation once your order has been successfully placed.

If you need to change or cancel an order, contact Gymaths customer support as soon as possible. Orders can move into processing quickly, so we cannot guarantee that changes can be made after an order has been submitted.

After a successful checkout, you'll receive an order confirmation by email. Keep your order number handy if you need to contact us about your purchase.

Popular Gymaths pieces may be restocked when additional inventory becomes available. Follow the product page and Gymaths social channels for restock announcements. If a back-in-stock notification is available, use it to be notified when your size returns.

Start with the size guide provided for the product. Measure yourself using a flexible tape measure and compare your measurements with the relevant chart. When you're between sizes, consider the fit you prefer and any product-specific fit information.

Fit can vary between styles because different pieces are designed for different levels of compression, support and freedom of movement. Always check the size guide and product description before ordering.

If your measurements fall between two sizes, consider how you want the garment to fit. A smaller size may provide a more fitted or compressive feel, while a larger size may provide more room. Check the product-specific fit information where available.

Activewear should feel secure without restricting normal movement. Waistbands should stay in place during movement, while tops and bras should provide the intended support without uncomfortable pressure. Your preferred fit can also depend on the activity you're doing.

Delivery time depends on your location, the shipping option selected and order processing time. Your available delivery options and estimated timeframe will be shown during checkout. Once your order ships, use the tracking information provided to follow its progress.

Orders are prepared for dispatch after payment has been successfully confirmed. Processing times can vary during launches, promotions, weekends and busy periods. Your shipping confirmation will provide tracking information once your order has been dispatched.

Once your order has been dispatched, Gymaths will provide tracking information where tracking is available for your selected delivery method. Use the tracking link or reference provided in your shipping confirmation.

Tracking information can sometimes take a little time to update after a parcel has been handed to the courier. If your tracking has not changed for an extended period or your estimated delivery window has passed, contact Gymaths customer support with your order number.

Contact Gymaths customer support as soon as possible and include your order number and clear photographs showing the condition of the parcel and item received. We'll review the issue and advise you on the next steps.

Gymaths accepts eligible returns in accordance with our current Returns Policy. Items should be returned within the stated return window, unworn, clean and in their original condition with applicable tags attached. Please check our Returns Policy for the current timeframe and exclusions.

Where exchanges are available, you can request a different size subject to stock availability. If your preferred size is unavailable, you may need to return the original item and place a new order. Please check the current Gymaths Returns & Exchanges Policy for the exact process.

Activewear should be returned in its original condition. Items should be unworn, clean and free from damage, stains, makeup, perfume or other marks, with original tags and packaging where applicable. Please check the current Returns Policy for exclusions.

Once your returned item has been received and inspected, an eligible refund will be processed according to Gymaths' current refund policy. The time it takes for funds to appear in your account can also depend on your payment provider.

Return eligibility for sale, promotional or final-sale items may differ from standard purchases. Please check the product or promotion terms and Gymaths' current Returns Policy before purchasing.

The payment methods available to you will be displayed at checkout based on your location and the payment options enabled by Gymaths.

Payments are processed through the payment options presented at checkout. Never send your card details, PIN or banking password to anyone claiming to represent Gymaths through social media or direct messages.

A payment can be declined for several reasons, including incorrect payment details, insufficient funds, bank restrictions or a temporary issue with the payment provider. Check your details and try again, or contact your payment provider if the issue continues.

Check that the code has been entered correctly, has not expired and that your order meets any minimum-spend, product or customer requirements. Some codes may exclude sale items or cannot be combined with other promotions.

Always follow the care instructions on the garment label first. As a general rule, wash activewear according to its care label, avoid harsh treatments and excessive heat, and separate garments when appropriate. Proper care helps preserve the fabric, stretch, colour and performance of your gym wear.

Check the care label on the individual garment before using a dryer. Some performance fabrics can be affected by high heat, so when in doubt, follow the garment's recommended drying instructions.

Follow the garment's care instructions, avoid excessive heat and harsh detergents, and avoid ironing performance fabrics unless the care label specifically allows it. Proper washing and drying can help maintain the garment's original stretch and shape.

If guest checkout is enabled, you can place an order without creating an account. Creating an account can make future purchases easier and may give you access to additional account features available on the Gymaths website.

Use the Gymaths Contact Us page or the customer support details provided on the website. When contacting us about an existing order, include your order number and the email address used during checkout so we can assist you more quickly.

Contact Gymaths customer support with your order number and photographs of the item received, including the product and size label where possible. We'll review the issue and help resolve it.

Contact Gymaths customer support as soon as possible with your order number and clear photographs showing the issue. Please don't discard the item until we've had an opportunity to assess the problem and advise you on the next steps.